Marketing and Communications Officer

Job Summary The Marketing and Communications Officer will specifically support our Prometheus and Mountain Healthcare businesses within the RCI Group providing a full marketing and communications remit to each business whilst helping to drive the businesses forward. Main duties of the job You will lead Marketing initiatives, be responsible for their implementation and then report back to the Managing Director on their effectiveness. You will also be making recommendations that feed into financial planning for the following year. The purpose of these marketing initiatives will be wide ranging, from supporting business development to raising awareness for our services in the community, and keeping our employee base of 450 people up to date and engaged in business activity. This role requires a self-starter who can think independently and use their expertise to shape the function, but most importantly someone who cares about supporting a healthcare business that wants to create positive impact in the community and support people in need. Key Accountabilities And Responsibilities: Strategic Planning Market Research Stakeholder Collaboration Campaign Management Content Creation Brand Management Performance Analysis About Us Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector. Date posted 11 February 2025 Pay scheme Other Salary £35,000 to £35,000 a year Contract Permanent Working pattern Full-time Reference number oc-1739284093-O0XXN Job locations Stevenage Stevenage SG1 2AD Job Description Job responsibilities Are you looking for the next step in your career with a growing company that can offer you lots of variety? The RCI Group was set up in 2018 as a parent company to our group of companies and stands for Respect, Courage and Impact and brings together businesses who want to improve people's lives. When people hit a crisis point in their lives, they can often fall through the gaps between the services, and our businesses innovate, to help fill those gaps and support people at the time when they need it the most. RCI and its umbrella companies cover a diverse section of responsibilities including supporting Sexual Assault Referral Centres, Police Custody Suites across the country, Court Support Services, Safe and Secure Patient Transport, NHS data analysis, and more. As we continue to grow, we are looking for an all-rounder, strategic thinker and a technical do-er for our Marketing and Communications Officer role for our Clinical Services Division who wants to make a difference in the areas that we work in as well as within their career. Salary: £35,000 per annum. Hours of work: The core hours of the role are 40 hours per week but as we are a 24/7 operation, a degree of flexibility is required. This is a home based, remote working role although some travel will be required to attend meetings at the two head offices in Birmingham and Stevenage.Company Benefits Enhanced sickness pay schemeEnhanced Maternity Pay after 1 year's serviceEnhanced Adoption Pay after 1 year's serviceWell-being programmeAdvanced rota planning for better work-life balance6 weeks annual leavePension SchemeBonus SchemeLife AssuranceEmployee Assistant ProgrammeLong Service/Team of the Month AwardsA range of accredited and CPD training courses and masterclassesFunding for higher education courses after one years' service DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances. Job Description Job Responsibilities Are you looking for the next step in your career with a growing company that can offer you lots of variety? The RCI Group was set up in 2018 as a parent company to our group of companies and stands for Respect, Courage and Impact and brings together businesses who want to improve people's lives. When people hit a crisis point in their lives, they can often fall through the gaps between the services, and our businesses innovate, to help fill those gaps and support people at the time when they need it the most. RCI and its umbrella companies cover a diverse section of responsibilities including supporting Sexual Assault Referral Centres, Police Custody Suites across the country, Court Support Services, Safe and Secure Patient Transport, NHS data analysis, and more. As we continue to grow, we are looking for an all-rounder, strategic thinker and a technical do-er for our Marketing and Communications Officer role for our Clinical Services Division who wants to make a difference in the areas that we work in as well as within their career. Salary: £35,000 per annum. Hours of work: The core hours of the role are 40 hours per week but as we are a 24/7 operation, a degree of flexibility is required. This is a home based, remote working role although some travel will be required to attend meetings at the two head offices in Birmingham and Stevenage.Company Benefits Enhanced sickness pay schemeEnhanced Maternity Pay after 1 year's serviceEnhanced Adoption Pay after 1 year's serviceWell-being programmeAdvanced rota planning for better work-life balance6 weeks annual leavePension SchemeBonus SchemeLife AssuranceEmployee Assistant ProgrammeLong Service/Team of the Month AwardsA range of accredited and CPD training courses and masterclassesFunding for higher education courses after one years' service DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances. Person Specification Experience Essential

• Occupational experience & abilities
• Excellent project management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in digital marketing tools and platforms, specifically:
• Website management
• You will be responsible for our main business website as well as all of the websites for our individual SARC locations, these need to be updated on a regular basis. All use Content management system Wordpress, and the Plug in Elementor, knowledge of these is essential.
• Content creation
• All our templates are in Canva, expert level knowledge of Canva will be required
• We also use the Office suite, especially Powerpoint and Word so formatting and design skills in these 2 programmes will be required
• Social Media management
• Aside from our web site our main channel for external communication is Linkedin.
• Experience using LinkedIn at a Business level will be essential to the role
• Digital Marketing
• Content Marketing
• Social Media Management
• SEO/SEM
• Market Research
• Project Management
• Public Relations
• Event Planning
• Personal Qualities:
• Excellent communication skills with the ability to get buy in from key stakeholders
• Strategic thinker
• Technical do-er
• Self motivated

Desirable

• Proven experience in marketing management, preferably within the healthcare sector.
• Knowledge of healthcare industry regulations and standards.
• Knowledge of Government procurement process for healthcare services

Qualifications Essential

• Bachelor's degree in Marketing, Business, or a related field.
• Relevant A level or NVQ Level 3 qualification/professional qualification

Person Specification Experience Essential

• Occupational experience & abilities
• Excellent project management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in digital marketing tools and platforms, specifically:
• Website management
• You will be responsible for our main business website as well as all of the websites for our individual SARC locations, these need to be updated on a regular basis. All use Content management system Wordpress, and the Plug in Elementor, knowledge of these is essential.
• Content creation
• All our templates are in Canva, expert level knowledge of Canva will be required
• We also use the Office suite, especially Powerpoint and Word so formatting and design skills in these 2 programmes will be required
• Social Media management
• Aside from our web site our main channel for external communication is Linkedin.
• Experience using LinkedIn at a Business level will be essential to the role
• Digital Marketing
• Content Marketing
• Social Media Management
• SEO/SEM
• Market Research
• Project Management
• Public Relations
• Event Planning
• Personal Qualities:
• Excellent communication skills with the ability to get buy in from key stakeholders
• Strategic thinker
• Technical do-er
• Self motivated

Desirable

• Proven experience in marketing management, preferably within the healthcare sector.
• Knowledge of healthcare industry regulations and standards.
• Knowledge of Government procurement process for healthcare services

Qualifications Essential

• Bachelor's degree in Marketing, Business, or a related field.
• Relevant A level or NVQ Level 3 qualification/professional qualification

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mountain Healthcare Ltd Address Stevenage Stevenage SG1 2AD Employer's website https://www.mountainhealthcare.co.uk/ (Opens in a new tab)