Project Manager (Remote)

General Information Location: Greenwood Village, CO, Remote Organization: Array Job Type: Full Time - Regular Description And RequirementsABOUT WCG: WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life. WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Flexible PTO
• Volunteer Time Off to benefit the community
• Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement

The expected base salary range for this position is $73,350 to $114,000. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location. JOB SUMMARY: The Project Manager, Meeting Technology & Services, is responsible for the logistical planning, coordination, and management of on-site, hybrid, and virtual meetings by building and nurturing strong relationships with clients. The Project Manager is the main point of contact between clients, internal teams, and outside vendors to manage the successful execution of meetings. Essential Duties/Responsibilities To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Delivers outstanding account management for assigned clients, maintaining the highest standards of service quality and client satisfaction.
• Builds and nurtures strong relationships with clients, understanding their unique needs, business practices, and strategic goals.
• Coordinates with client stakeholders to ensure meeting details are accurately input and updated in Salesforce.
• Proactively identifies and addresses technology issues, provides tailored solutions, and ensures seamless communication and collaboration. Consistently, they strive to exceed client expectations and contribute to their success through dedicated support and insightful guidance.
• Collaborates and communicates promptly and professionally with clients, technicians and vendors before, during, and after each meeting to ensure staffing, equipment, and all job deliverable needs are met.
• Identifies, promotes, and executes cost-saving initiatives and opportunities for improvement.
• Configures Array technology deployments by implementing all meeting content before or during jobs, including, but not limited to, slide presentations, polling questions, surveys, resource documents, and graphical customizations.
• Operates Array technology as required.
• Travel as necessary to meet client needs.
• Coordinates with the scheduling team to guarantee adequate coverage for all client meetings.
• Manages, mentors and trains Technicians to competently fulfill their responsibilities and job duties, ensuring they can successfully perform their role.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS: Bachelor’s degree, or equivalent combination of education, skills, and experience to perform the job. Qualifications/Experience

• Minimum of three (3) years in a client facing role with responsibility for service delivery, project coordination or operations support.
• Experience managing teams delivering on-site, hybrid and virtual meetings.
• Ability to lead and facilitate on-site, hybrid and virtual team members to ensure all technical aspects of the meeting are managed.
• Experience in managing a team and leading effectively within a matrix environment.
• Comfortable speaking to clients and establishing and maintaining relationships with third parties/vendors.
• Excellent problem solving/decision making skills.
• Outstanding written and oral communication skills.
• Excellent organizational and planning skills with the ability to utilize technology and tools. to enhance the effectiveness of deliverables and service.
• Demonstrated negotiation skills.
• Excellent interpersonal skills. Ability to lead through influencing and negotiating.
• Strong facilitation and coordination skills.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
• Ability to multi-process, delegate project tasks.
• Proficient knowledge of MS Office, specifically Word, Excel, PowerPoint.
• Salesforce experience preferred.
• Familiar with HTML & CSS.
• Valid drivers’ license and able to obtain passport as needed with regular overnight travel required as well as early mornings, late nights and weekends. Must live within commuting distance (60 miles or less) of an international airport.

SUPERVISORY RESPONSIBILITIES: Overall responsibility of management including direction, coordination, performance, and evaluation of the assigned team and staff. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Travel Requirements ☐ 0% – 5% ☐ 5% - 10% ☐ 10% - 20% ☒ 20% - 50% ☐ >50% Physical and Sensory Requirements: The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high. WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.