Technical Virtual Assistant

Reports to:

Cofounder / Operations Director

Contract type:

Full time (Remote)

Working hours:

40 hours per week.

Monday to Friday, 9am to 5pm UK time (GMT/BST)

28 days of paid holiday per year.

About Solar on steroids:

We put Solar & Renewables businesses on steroids.

We're an advertising agency that specialise in running Meta Ads for Solar companies.

We generate residential and commercial solar installation opportunities for growing installation businesses and focus exclusively on the results we deliver on a monthly basis.

Our turnover has rocketed 2,000% in 5 months with no signs of slowing down. Not to mention, we haven't had a client sign on and stop working with us since we started in May 2023.

Your mission:

You will be at the heart of keeping the SOS system firing on all cylinders, allowing us to maintain and accelerate a high growth rate.

Role summary:

We need a hyper-organised and detail-obsessed Tech VA who can manage the backend of client onboarding and account setup with zero room for error. From setting up Facebook access to managing monthly reporting materials, you'll be responsible for the systems that keep our operations running like clockwork.

We're looking for someone that can jump onto new software and get to grips quickly with a keen eye for attention to detail.

You will be working one on one with our Cofounder / Operations Director, Joe.

Core responsibilities:

Client onboarding management:

• Execute and oversee all technical aspects of the client onboarding process
• Ensure timely completion of setup tasks for each new client
• Maintain detailed documentation of onboarding procedures

Platform setup & maintenance:

• Configure Agency Analytics dashboards and reporting systems
• Establish video review collection workflows and forms
• Manage Meta Business Suite access and permissions
• Build and maintain client databases in Airtable

Content & automation management:

• Schedule and coordinate organic social content across platforms
• Set up cross-platform tracking and data integration
• Create and troubleshoot client account access across Meta and Google properties
• Implement and maintain automations and data feeds
• Configure and optimise GoHighLevel CRM systems

Qualifications & skills:

Essential technical skills:

• Proficiency with major marketing and analytics platforms
• Experience with CRM systems and automation tools
• Ability to quickly learn and master new software systems

Work style & attributes:

• Exceptional attention to detail and quality control
• Strong organisational skills with ability to manage multiple priorities
• Clear and proactive communication
• Self-motivated with excellent time management
• Problem-solving mindset with focus on process improvement

Technology stack:

Marketing & analytics:

• Meta Business Suite
• Google Business Suite
• Agency Analytics
• Perspective Funnels

Content & communication:

• Senja (Review management)
• Slack
• Google Drive

Automation & data management:

• Airtable
• Make.com
• GoHighLevel
• Various CRM platforms

Who are we looking for?

• You live for systems, structure and ticking things off your list
• You double-check your work because you can't not
• You like making things more efficient and easier for others
• You're the kind of person who remembers the detail no one else caught

Compensation:

• Base salary: Competitive
• Bonus potential for onboarding timelines met and retention targets achieved

Growth opportunities:

• Potential to develop into a Team Lead role as we scale our operations team
• Regular skill development and high ownership over tasks and processes
• Opportunity to shape and refine our core operational processes
• Clear path for advancement based on performance metrics and company growth
• Work closely alongside two cofounders scaling a fast growing business

How to apply:

• Click the link on this job listing
• Complete the form, including a Loom video introducing yourself