Data Analyst

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health 🔥 About Solace By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S. Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes. Solace is a Series B startup founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures and Signalfire. We have a lean, fully-remote U.S. team distributed coast-to-coast. Check out our recent funding announcement in the WSJ here. About The Role We’re looking for an analyst who excels at transforming data into actionable insights and operational improvements. In this role, you’ll design and implement tracking systems, clean up workflows, and convert messy data into clear, impactful insights to help the team make better decisions. Your contributions will directly influence how we scale, optimize our processes, and allocate resources efficiently. What You’ll Do

• Become a key expert on operational tracking, process efficiency, and data analysis.
• Build scalable tracking systems using SQL/Snowflake and Python to automate and replace manual processes.
• Analyze operational data to identify inefficiencies and recommend actionable improvements.
• Develop dashboards and reports that provide clear, data-driven insights for stakeholders.
• Synthesize complex data into key takeaways that inform business strategy and decision-making.

What You Bring

• Strong SQL and Snowflake skills for querying and processing structured and semi-structured data.
• Experience working with nested JSON and extracting relevant insights.
• Proficiency in data visualization and reporting tools.
• Ability to translate data findings into clear, concise recommendations for non-technical audiences.

Bonus Points

• Experience in process automation and reporting using Python.
• Background in operational tracking and workflow optimization.

Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.