EOR Business Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an EOR Business Operations Manager based in Switzerland. This role plays a critical part in scaling and optimizing global Employer of Record (EOR) operations within a fully distributed organization. You will help design and improve end-to-end operational processes that enable seamless international employment, payroll, and workforce management across multiple regions. Acting as a key cross-functional connector, you will partner with operations, product, legal, finance, and customer-facing teams to drive clarity, alignment, and execution excellence. The position requires a strong blend of analytical thinking, project leadership, and operational design skills in a fast-moving, data-driven environment. You will be responsible for improving systems, introducing scalable operating mechanisms, and ensuring high-quality delivery across complex workflows. This is a high-impact role for someone who thrives in ambiguity and enjoys building structure in global, rapidly evolving environments. Accountabilities

• Lead and deliver cross-functional operational projects from definition through execution, ensuring alignment, adoption, and measurable outcomes
• Identify inefficiencies and systemic gaps within EOR operations and design scalable solutions to improve performance and reduce friction
• Drive clarity and visibility across multiple teams by managing dependencies, priorities, risks, and decision-making frameworks
• Develop and enhance operating mechanisms such as workflows, escalation paths, intake processes, and documentation standards
• Analyze operational data and performance metrics to generate insights and recommend actionable improvements
• Coordinate with Product, Engineering, Legal, Finance, and Operations teams to ensure seamless execution of cross-domain initiatives
• Support compliance, audit readiness, and governance activities across EOR operational processes
• Identify opportunities to leverage AI and automation to improve speed, accuracy, and scalability of operations
• Ensure consistent execution of initiatives across regions and functions within a global distributed environment

Requirements

• 2+ years of experience in business operations, program/project management, operational excellence, or similar cross-functional roles
• Strong ability to manage complex, ambiguous initiatives from problem definition through execution and impact measurement
• Proven experience working across multiple stakeholders and influencing outcomes without direct authority
• Experience with operational metrics, reporting tools, and data-driven decision-making (e.g., spreadsheets, dashboards, or analytics tools)
• Strong written communication skills with a preference for clear, structured asynchronous collaboration
• Demonstrated ability to improve processes, systems, or workflows in previous roles
• Comfortable using AI tools to enhance productivity, analysis, and operational design
• Strong organizational skills with high ownership, initiative, and ability to prioritize effectively in fast-paced environments
• Ability to balance speed and quality while making sound judgment calls on trade-offs and risks
• Experience in global or distributed environments is a strong advantage

Benefits

• Fully remote, global-first working environment with flexibility to work from anywhere
• Competitive compensation package aligned with experience and market benchmarks
• Flexible working hours and strong async-first culture supporting work-life balance
• Generous paid time off and parental leave policies
• Learning and development budget to support professional growth
• Home office setup and equipment support
• Mental health and wellbeing resources
• Stock options and long-term incentive programs (role dependent)
• Opportunities to work on high-impact global operations shaping the future of international employment

How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.