Customer Service Representative

Company Description

Friska.AI is a revolutionary healthcare company that leverages advanced artificial intelligence to deliver personalized health solutions. From customized nutrition plans to stress management strategies, Friska.AI empowers individuals and communities to lead healthier lives. The company's mission is to transform healthcare by providing tailored recommendations that address specific needs and promote well-being.

Role Description

This is a full-time remote role for a Customer Service Representative at Friska.AI. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include addressing customer inquiries, resolving issues, and maintaining positive relationships with clients.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Experience skills
• Excellent communication and interpersonal skills
• Problem-solving and conflict resolution abilities
• Ability to work in a fast-paced environment
• Experience in healthcare or wellness industry is a plus
• Strong organizational and time management skills
• Bachelor's degree in a related field