Program Manager - Fire Family Foundation

This is a remote work from home position. Currently only considering candidates located in Pacific or Mountain time zones.

Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union . Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community.

Currently, we have an immediate opening for a Program Manager for our Fire Family Foundation. This is a fully remote work from home position. The Program Manager supports the Fire Family Foundation by managing administrative functions, coordinating projects, maintaining communication, and ensuring operational excellence aligned with the foundation’s strategic goals.

Primary Responsibilities:

• Manage program operations by coordinating events, virtual sessions, program calendars, organizing resources, and supporting donor correspondence.
• Oversee internal documentation and systems by managing templates, databases, donation tracking, and organizational resources on the Foundation portal.
• Support program design and implementation by coordinating team projects, tracking milestones, evaluating impact, and ensuring strategic alignment with organizational goals.
• Support outreach and communications initiatives through the marketing and branding efforts of the Foundation. This encompasses managing email campaigns, scheduling social media posts, gathering testimonials, creating video content, and providing technical support for virtual events, etc.
• Maintain and enhance back-end infrastructure including basic website updates, financial and legal documentation support, and ongoing process improvements for organizational efficiency.
• Provide additional administrative support as necessary.

Basic Qualifications:

• Education: Bachelor’s degree in Social Work, Psychology, Nonprofit Management, or related field.
• Experience working with Microsoft Office products.
• Experience working with Canva, Mailchimp, and WordPress.
• Minimum 3 years of experience working at non-profit and/or behavioral health field.
• All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.

Benefits:

We offer exceptional benefits to our employees, including:

• Competitive salary with a pay for performance bonus
• Fully paid Medical, Dental, and Vision benefits package for employees.
• Fully paid Life insurance, AD&D, short and long-term disability coverage
• 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
• Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
• Pet Insurance
• 4 weeks of PTO annually including 2 ½ days of float time.
• 9 paid holidays plus 2 half days

Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members.

Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org.