Internal Communications Manager

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

We’re on a mission to make employment easier and more rewarding for everyone. As we scale globally, keeping our teams informed, engaged, and inspired has never been more important. This role is perfect for someone passionate about building a strong narrative, fostering culture, and driving real impact through communication.

Your key focus areas will be:

• Shape and implement our internal communications strategy, lead employee engagement activities and ensure our Heroes feel aligned with our vision, no matter where they are in the world
• Play a key role in driving and delivering key internal events like our Global Gathering
• Play a central role in change management by helping teams navigate transformation with clarity and confidence.

This will include:

• Shaping and implementing our internal communications strategy to keep our Heroes aligned with our mission, vision, and organisational goals.
• Leading employee engagement activities, ensuring clear, consistent, and compelling communication across the company.
• Coordinating and executing large-scale internal events, such as our Global Gathering, which bring our remote global team together for learning, connection, and celebration.
• Coordinating and executing our fortnightly All Hands meetings across different time zones
• Partnering with Performance and Operations to lead change management initiatives that provide clarity, confidence, and a seamless transition for employees.
• Providing strategic insights and recommendations to leadership, helping to inform decision-making and optimise communication efforts.
• Collaborating with leadership to build strong relationships across various departments and ensure communication initiatives support key business objectives.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• 5+ years of experience in an internal communications role within a fast-paced and rapidly changing environment.
• AI-first mindset, leveraging technology and automation to enhance communication strategies and improve employee engagement.
• Proven ability to translate complex concepts into clear and compelling messages.
• Demonstrated experience managing large-scale internal events, ensuring alignment with company culture, values, and engagement goals.
• Excellent verbal, written and presentation skills, and are committed to working to a high standard.
• Experience working in a global, matrixed environment, with a strong understanding of cross-cultural communication.
• Curiosity, are a team-player and can build supportive and collaborative relationships.
• Strong project management and prioritisation skills, with the ability to manage multiple deadlines, adapt to changing priorities, and execute high-quality work under pressure.
• Comfortable working in a remote-first environment, with the ability to build relationships, drive engagement, and collaborate effectively across distributed teams.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.