Sales Marketing Coordinator

Job Title: Sales & Marketing Coordinator

Location: Remote

Reports to: Sales & Marketing Manager

Type: Full-time

About Us

DPH World is a boutique luxury travel company that crafts exceptional, tailor-made journeys for discerning travellers. We pride ourselves on our attention to detail, exclusive experiences, and high-touch service.

Position Overview

We are seeking a dynamic and detail-oriented Sales & Marketing Coordinator to support our Sales, Travel Design, and Marketing teams. This role is ideal for someone with a passion for travel, creativity, and client service, who thrives in a fast-paced environment and enjoys working across diverse tasks and projects.

Key ResponsibilitiesSales & Travel Design Support

• Assist Travel Designers with proposal development and itinerary formatting
• Help prepare client travel documents and pre-departure materials
• Support the sales process by responding to client inquiries and gathering information
• Maintain and update CRM systems and sales reports

Concierge & Client Support

• Provide concierge assistance, including dining reservations, activity suggestions, and on-the-ground coordination
• Handle last-minute client requests with efficiency and grace
• Monitor active trips and liaise with partners to ensure smooth travel experiences

Marketing Coordination

• Assist in the design and distribution of newsletters and email campaigns
• Contribute to social media planning and content scheduling (Instagram, LinkedIn, etc.)
• Help maintain and update website content and marketing materials
• Research industry trends and competitor activity to inspire creative marketing initiatives

General Support

• Liaise with preferred suppliers to request marketing assets and product updates
• Organise internal assets including image libraries and content folders
• Provide general administrative support to the Sales & Marketing departments as needed

Requirements

• Strong organisational skills and keen attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office ; experience with Canva, Adobe, or CRM/email marketing tools is a plus
• Passion for luxury travel and storytelling
• Team player with a proactive attitude and client-first mindset
• Ability to meet deadlines and take ownership of projects

What We Offer

• A creative, collaborative work environment
• Opportunity to work with inspiring destinations and exclusive partners
• Professional development and training opportunities
• Travel perks and industry discounts