Project Manager (Contract Position)

The Opportunity As a Project Manager at Coursedog, you'll lead customer implementations across our academic operations platform, partnering closely with colleges and universities to ensure successful adoption and long-term value. You'll own the end-to-end implementation experience — from project planning and coordination to training and go-live — while collaborating with internal teams across Product, Engineering, Data, and Support. This role balances customer-facing execution with critical thinking and problem-solving, and is well-suited for someone who thrives in a fast-paced environment, brings a product-oriented mindset, and is motivated by improving higher education outcomes at scale. If you're excited about working directly with customers, navigating complex implementations, and contributing to a mission-driven product across a global, distributed team, this is an opportunity to make a meaningful impact. This role offers a competitive base salary ranging from $100,000-$110,000, depending on experience. The position includes a performance-based variable compensation plan, bringing the total on-target earnings (OTE) to $110,000-$120,000 when goals are met. Location & Working Hours: This role is based in Europe and is fully remote. Due to the global nature of our customer base, this position requires regular collaboration across time zones, including coverage across Asia-Pacific / Middle East and U.S. East Coast hours. Candidates should be comfortable working flexible hours to support customers and internal teams as needed. International travel is a core part of this role, including travel to customer sites and company locations in Asia-Pacific (e.g., Singapore and other international regions as needed). What You'll Do

• Lead successful, standard customer implementations across Coursedog's product suite, working directly with institutional stakeholders
• Own project planning and execution, including setting priorities, building project plans, tracking progress, and managing risks and dependencies
• Drive administrator and end-user training, developing scalable training resources and leading tailored sessions for campus-specific use cases
• Support customers throughout and beyond implementation by collaborating with support teams and helping users navigate platform questions
• Partner with Product, Engineering, and Data teams to resolve technical integration issues and improve implementation outcomes
• Gather insights from customers and research to inform data-driven feature recommendations and scalable product improvements
• Contribute to continuous improvement of implementation processes, customer satisfaction, and long-term retention
• Travel internationally to support customer implementations, trainings, and key project milestones, including destinations such as Asia-Pacific / Middle East and other international destinations, subject to applicable safety, legal, and company guidelines
• Collaborate across global teams and customers, flexing working hours to support Asia-Pacific, Middle East, and U.S. East Coast time zones

RequirementsWhat You'll Bring

• Experience leading software or SaaS system implementation projects
• Strong ability to set priorities, manage multiple workstreams, and monitor progress toward project goals
• Proven skill in identifying, communicating, and mitigating project risks, issues, and dependencies
• Clear and concise verbal and written communication skills across technical, product, and business contexts
• A consultative approach to problem-solving with strong judgment and the ability to work across organizational boundaries
• Comfort working with technical concepts and SaaS terminology, including data systems and integrations
• Experience using tools such as Notion, Rocketlane (or similar project management tools), Salesforce, and Freshdesk
• Willingness and ability to travel internationally and work flexible hours across multiple time zones as a core part of the role

Not sure if you should apply? Research shows that women and people from underrepresented backgrounds are less likely to apply unless they meet every qualification listed. At Coursedog, we're focused on finding the best person for the role, and that person may come from a non-traditional background. We encourage you to apply even if you don't meet every requirement — our evaluation focuses on your ability to thrive in this role and make an impact. BenefitsAbout Coursedog At Coursedog, our mission is simple but ambitious: to break down barriers to student success. Founded by former college students who were frustrated by outdated academic systems, Coursedog was built to empower higher ed administrators to deliver exceptional educational experiences and make it easier for students to achieve their goals. Since then, we've grown into a platform trusted by institutions across the country. Coursedog is the Intelligent Academic Operations Platform, empowering 400+ colleges and universities to better serve over 3.3 million students. Our platform brings together academic scheduling, curriculum and catalog management, assessment, and workflow automation — all designed to adapt to each institution's unique needs and remove administrative roadblocks so educators can focus on helping students succeed. We're a remote-first, fast-growing company and a Forbes Top 500 U.S. Startup Employer, with a culture that prioritizes engagement, ownership, and impact. If you're excited about solving meaningful problems, working with thoughtful teammates, and improving education at scale, you'll feel right at home at Coursedog. Paid Time Off We trust our employees to manage their time responsibly. That's why we offer an unlimited Paid Time Off policy — because flexibility and balance are critical for sustained excellence and personal well-being. Remote-First Since Inception We were built for distributed work. Our culture emphasizes flexibility over rigidity, outcomes over hours, and transparency over gatekeeping. We are committed to being a remote-first organization indefinitely, empowering you to work where and how you thrive best.