Learning Manager, ANZ

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

Summary:

At Cengage, we build easy-to-use, quality learning solutions. Every day, Learning Managers share their knowledge and experience in learning science, pedagogy, content and curriculum development to achieve this pillar. In this role, we apply creativity, key quality standards, and insights about student and instructor needs to make best-in-class learning products. Using an agile and strategic approach, research-based insights, and instructional design methodologies, we design improvements, revisions, and additions to higher-education course materials and career-training curricula. Rather than implement these designs alone, we collaborate with a wide range of team members including content creators, researchers, subject matter experts, instructional designers, content managers, product managers, marketing managers, and more. This team of Learning Managers is curious, tenacious, dedicated to sharing ideas, and committed to questioning the status quo in learning.

What you’ll do here:

You will spend your time evaluating, planning, designing, and reviewing higher-education materials in assigned course areas to ensure our products meet our customers’ needs and Cengage’s strategic vision. You will:

• Partner with the ANZ Editorial Manager to set the strategic vision and direction for the Domestic VET/Uni disciplines in ANZ.
• Serve as the ANZ product-level learning design expert, and student and instructor advocate, in a cross-functional team of subject matter experts, instructional designers, and professionals in business strategy, marketing, content creation, and production.
• Work with Editorial Manager to review the Training Packages in VET as they are released to determine the updates needed to match curriculum needs.
• Evaluate existing adapted ANZ products against Cengage’s quality learning standards, research-based insights, and established protocols.
• Create product-specific design plans to address gaps and opportunities to improve learning, based on that evaluation.
• Collaborate on these plans with internal and external stakeholders, advocating for the best student and instructor experience in balance with business constraints and/or conflicting priorities.
• Identify and detail content requirements for project scoping and content creation planning.
• Evaluate existing content for potential re-use.
• Design and advocate for improvements in accessibility and inclusivity in all aspects of your solutions, using team guidelines and Cengage best practices.
• Collaborate with authors and team members throughout the product development process, seeking out varied perspectives and expertise.
• Collaboratively develop authoring guidelines to guide content creators for each element of assigned products.
• Thoroughly review and evaluate new learning objectives and content for pedagogical quality, using a shared set of metrics and referencing your authoring guidelines.
• Use shared tools, templates, and processes to take the product from hypothesis to implementation.
• Stay up to date with industry trends and emerging technologies to continuously improve learning design practices.

Knowledge, skills, and experience you’ll need here:

• Apply learning science and digital learning methodologies to assigned products.
• Cultivate innovation and quality in assigned products and course areas, looking for opportunities to improve the lives of our learners through quality learning design.
• Communicate optimally, through strong verbal and written skills, including audience-centric analysis, persuasion, influence, and documentation.
• Collaborate with peers using interpersonal savvy in problem-solving, making trade-offs, and building rapport.
• Handle complex, long-range projects with multiple partners in a dynamic remote-work environment.
• Proficiency in Microsoft Office products including Outlook, Word, Excel, and file-sharing tools.
• 3-5 years of full-time work experience, preferably with experience in a corporate environment.
• Proven dedication to continuous professional improvement, learning, and a growth mindset.

Preferred skills and experience:

• Experience in working in the ANZ educational publishing market
• Educational or professional background in instructional design, learning design, or related field
• Teaching experience in higher ed or technical/career ed
• Experience in designing inclusive content for diverse audiences

About Cengage

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems, and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen and Equal Employment Opportunity is the Law notice by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.