Anonymous Professional

Results-driven Senior Analyst with 5 years of experience in IT Asset Management (ITAM), System Administration, and End-User Computing (EUC). Proven track record of managing over 5,500+ IT assets, reducing system downtime by 30%, and leading cross-functional teams to deliver operational excellence. Adept at leveraging tools like SCCM, Remedy, ServiceNow, and SAP to streamline asset lifecycle, ensure audit compliance, and enhance IT support efficiency. Recognized for strong analytical thinking, vendor coordination, and process optimization.