Talent Acquisition Manager

Company: Urbio – Leading Smart Street Lighting company in Eastern Europe

Location: Eastern Europe / Remote (with hiring focus across Europe)

Department: Commercial / People Operations

Reports To: Chief Revenue Officer (CRO)

About Urbio

UrblioLed is a leading Smart Street Lighting company delivering intelligent urban lighting solutions across Eastern Europe and expanding rapidly throughout the European market. Our mission is to help cities and infrastructure operators reduce energy consumption, improve public safety, and accelerate smart city transformation through innovative lighting technologies.

As we continue our European expansion, we are seeking a highly driven and commercially minded Talent Acquisition Manager to build and scale our customer-facing teams across multiple regions.

Role Overview

The Talent Acquisition Manager will be fully responsible for identifying, attracting, evaluating, and onboarding top-tier customer-facing talent across Europe.

This role focuses exclusively on commercial and operational hiring, including:

• Sales Managers

• Business Development Representatives

• Account Executives

• Customer Success Managers

• Technical Support Staff

• Customer Support Specialists

• Commercial Operations personnel

Primary hiring markets include:

• Spain

• Netherlands

• Greece

• The Balkans

The successful candidate will work closely with the CRO and leadership team to create scalable recruitment processes and ensure a high-quality hiring experience from sourcing through onboarding.

Key Responsibilities

Talent Sourcing & Market Research

• Research and identify high-potential customer-facing professionals across European markets.

• Build talent pipelines for current and future hiring needs.

• Utilize LinkedIn, recruitment platforms, networking, referrals, and direct outreach to source candidates.

• Conduct competitor and market talent mapping across relevant industries.

Recruitment & Job Advertising

• Create and publish compelling job advertisements across relevant platforms.

• Develop detailed and role-specific Job Descriptions in collaboration with the CRO and hiring managers.

• Manage recruitment campaigns across multiple European regions and languages where required.

Interview Process Design & Execution

• Design structured interview processes for all customer-facing roles together with the CRO.

• Coordinate interview scheduling and candidate communication.

• Conduct first and second-stage interviews to assess commercial capability, communication skills, cultural alignment, industry fit, and customer-facing professionalism.

• Present shortlisted candidates with clear evaluation summaries.

Candidate Experience & Stakeholder Management

• Act as the primary liaison between candidates and the organisation throughout the hiring process.

• Ensure a professional, responsive, and high-quality candidate experience.

• Maintain strong communication with hiring managers and internal stakeholders.

Onboarding & Integration

• Support the development of onboarding programs and training materials.

• Coordinate candidate integration during the onboarding period.

• Ensure smooth transition from hiring to operational readiness.

• Assist in establishing scalable onboarding best practices across regions.

Required Qualifications

• 3+ years of experience in Talent Acquisition, Recruitment, or HR focused on commercial/customer-facing roles.

• Proven experience recruiting sales and support professionals across European markets.

• Strong understanding of modern sourcing and recruitment methodologies.

• Experience building structured interview and hiring processes.

• Excellent communication and stakeholder management skills.

• Ability to work independently in a fast-paced international environment.

• Strong organizational and project management capabilities.

• Fluent English is mandatory.

• Additional languages such as Spanish, Dutch, and/or Greek are considered a strong advantage.

Preferred Experience

• Experience hiring for technology, infrastructure, energy, IoT, smart city, or lighting sectors.

• Experience recruiting across Spain, Netherlands, Greece, and Balkan markets.

• Familiarity with CRM and ATS platforms.

• Experience supporting remote and cross-border teams.

Key Success Metrics

• Quality and speed of hires

• Candidate pipeline strength

• Hiring manager satisfaction

• Candidate experience quality

• Successful onboarding and retention of new hires

• Recruitment process efficiency and scalability

What We Offer

• Opportunity to help scale a fast-growing European technology company

• Direct collaboration with executive leadership

• International and entrepreneurial work environment

• High-impact role with ownership and autonomy

• Competitive compensation package

• Flexible and remote-friendly working structure

How to Apply

Interested candidates should submit their CV along with a short introduction outlining their experience recruiting customer-facing teams across Europe.