ResSource.me logo

Reservations Agent (m/f)

ResSource.me
Department:Customer Service
Type:REMOTE
Remote Region:EU
Location:Portugal
Experience:Entry level
Share this job:

Job Description

Posted on: September 14, 2024

Who We Are

ResSource is an outsourcing company that focuses on providing excellent customer care by providing staff remotely to any business that needs help managing reservations and customer contact.

About The Role

ResSource is growing and we need talent that wants to grow with us. We are now looking for a reservations agent to help our client with the FIT department. The ideal candidate must have great analytical capabilities and the ability to multitask and execute under pressure and in demanding fast-paced environments. We are looking for someone with experience in the travel industry but who doesn’t shy away from new approaches. The candidate must have a good overview of the right distribution channels and will need to be capable of getting a fast hang of our client's current PMS (TourPlan).

Requirements

  • Ensuring that all duties are carried out with extremely high attention to detail
  • Being passionate about Reservations
  • Research, organizational skills, and extraordinary analytical skills
  • Experience in working with tour operators, travel agencies, or hotels is preferable
  • Ability to multitask and execute under pressure and in demanding fast-paced environments
  • Excellent interpersonal and communication skills, by telephone and email
  • Degree in Hospitality Management or Tourism is preferable
  • Fluent communication in English (verbal and written). Portuguese is desirable but not mandatory
  • Ability to learn multiple computer software and accurately input information into the systems
  • Able to work from home

What We Offer

  • Full remote working ability
  • Internal training
  • Attractive development opportunities in a high-growth environment, domestically and internationally
  • Flat hierarchies
  • Free hotel stays up to 7 nights in one year
  • Special hotel, tours and transfer rates
  • Health insurance from 6 months in the company
  • Team building and activities with the team

Apply now

Please let the company know that you found this position on our job board. This is a great way to support us, so we can keep posting cool jobs every day!

ResSource.me logo

ResSource.me

View company page
RemoteJobsHub.app logo

RemoteJobsHub.app

Get RemoteJobsHub.app on your phone!