Accuracy Checking Technician

Role: Accuracy Checking Technician Location: Remote Salary: £13.50 to £14.42 per hour plus extensive benefits Contract type: Permanent Employment type: Full time Working hours: 40 hours per week, scheduled between Monday to Friday 8.30am -5.30pm Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.6 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. As an accredited Accuracy Checking Technician supporting our Digital Health Services division, you will play an essential role in providing effective administrative support for completing DMS (Discharge Medication Service) stage 2 and 3 for our patients. You'll work closely with pharmacy teams and cross-functional departments to uphold high quality standards, support day-to-day clinical operations, and contribute to a workplace culture that is inclusive, collaborative, and purpose-driven. What's in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme*(subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases 25% Discount on Pharmacy2U Private Online Doctor Services What you'll be doing?

• Work within our Digital Health Services Team to deliver stages 2 and 3 of DMS Discharge Medication Service)
• Engage with patients daily by phone, ensuring a supportive and patient‑centered approach
• Provide administrative support for NMS (New Medicine Service), DMS, PCS (Pharmacy Contraceptive Service), and other business needs
• Uphold all legal, ethical, professional, and company standards
• Operate effectively in a busy environment while maintaining accuracy and focus
• Contribute to achieving individual and team goals aligned with business objectives
• Collaborate with key teams across the business, including customer service, purchasing, operations, and pharmacists.
• Help foster a workplace culture that is welcoming, inclusive, and positive

Who are we looking for?

• An accredited Accuracy Checking Technician registered with the General Pharmaceutical Council
• Someone with strong communication skills (verbal and written), who is numerate, IT literate, and confident using systems such as Excel
• A professional with experience in pharmacy (community or online), able to work accurately in a busy environment and meet deadlines while following company and ethical standards
• A team player who can also work independently, showing initiative, proactivity, and drive in their role
• An individual who demonstrates patient‑focused customer service, ensuring care and accuracy in everything they do, with knowledge of DMS stages 2 and 3 desirable
• Someone who can prioritise and organise workload effectively, maintaining a high level of accuracy and contributing to team and business goals
• A person who embodies our core values: purposeful, ambitious, trusted, inventive, excellent, nurturing, and team‑focused — helping to create a workplace that is inclusive, collaborative, and positive

What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.