Customer Contact Officer - Victoria

Job Title: Customer Support Officer (Work from Home)

Location: Victoria (Remote)

Employment Type: Full-Time

Salary: $58,782 per year

About Us We provide personal support to members of the community, to help them access a wide range of Government services, health insurance and public transport information, improve road safety and interpreter services. About you You are an energetic and enthusiastic individual with a passion for customer service. You have excellent communication skills, an engaging phone manner, and a strong desire to learn new skills. You like helping others and making a positive difference, and truly enjoy working as part of a large team. You are passionate and driven and demonstrate exceptional moral values in all that you do. About the role

• You will work as part of a friendly and diverse team to deliver first class customer service through inbound calls on behalf of an Australian Government department.
• You will manage enquiries, log detailed interactions, and manage secure and sensitive data with professionalism and empathy.
• Fully paid, comprehensive classroom and on the job training
• Ongoing training tailored for your personal development goals

Requirements:

• Australian Citizenship
• Engaging phone manner with strong desire to learn new skills
• Ability to follow processes and solve problems
• Ability to hold a current National Police Check

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.

How to Apply: If you're passionate about helping customers and are excited about working remotely, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

Join us and be part of a team that values flexibility, growth, and exceptional customer service!

Bijay Tamang Recruitment Consultant Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856