Internal File Auditor - Remote

About Us: We are committed to maintaining our reputation for reliability and trustworthiness. We are seeking a part time meticulous and dedicated File Audit Specialist to ensure the accuracy and compliance of our client files. Steel Pacific Insurance Brokers is a trusted name in the insurance industry, offering comprehensive advice and tailored solutions for a wide range of insurance needs. With a strong presence in Queensland, including locations in Mackay, Maroochydore, and Ingham, we are dedicated to serving businesses and individuals with the highest level of professionalism and expertise. Key Responsibilities

• Conduct regular audits of new business and existing client files to ensure accuracy and completeness.
• Complete file audits for all policies transacted on a monthly basis (approx. 150 – 250 policies).
• Verify that all documentation meets regulatory and company standards.
• Identify discrepancies or missing information in client files.
• Maintain organized and up-to-date records of audit findings.
• Collaborate with team members to implement improvements in file management processes.
• Assist with other administrative tasks as needed.

Qualifications

• Previous experience in file administration, auditing, or a related field.
• Previous experience in the insurance industry or a related field is highly desirable.
• Familiarity with insurance industry regulations and standards is a plus.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Position Details Part-time role, 15 hours per week. Flexible location; this position can be done from anywhere. How to Apply: If you are detail-oriented and committed to excellence, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role.