Senior National Account Manager

Job DescriptionSenior National Account ManagerUK, home based role with regular travel and occasional stay away from home £55,000-£60,000 depending on experience plus incentive bonus. We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica we are on a mission to create respect and success for the professional skin therapist and aesthetic practitioners through Skin Centres, Spas, Medi Clinics and Wellness Centres. Our brand DNA is delivered through outstanding business support, excellent education and revolutionary product in the hands of expert practitioners. Do you dream of being part of this industry changing movement? If so, we are looking for inspirational top talent to be part of something special.

Do you want to be part of our tribe? ……. Keep reading!

As a Dermalogica Senior National Account Manager you will create and execute a strategic vision to maximize sales performance and achieve business objectives for John Lewis. Lead and manage a field based team of Business Account Managers and Skin Therapists to ensure excellence in activations, customer service, training, merchandising, and operations.  Job RequirementsKey Qualities:

• Excellent communication and business judgment.
• Strong relationship-building and negotiation skills.
• Experience in digital marketing.
• Highly organized, creative thinker with a team-focused attitude.
• Flexible, with occasional travel and weekend work.

Education and Experience:

• Proficiency in Word, Excel, Office 365, and PowerPoint.
• Extensive experience in leading digital and physical retail marketing initiatives and joint business plans
• Proficiency in Adaptive Insights and Power BI is strongly preferred, with the ability to apply insights for data-driven decision making and actions.
• Proven track record in strategic budgeting, P&L management, and financial forecasting at a senior level.
• 5-7 years of experience in account management within the retail sector, with demonstrated success in managing large national accounts, driving growth, and leading cross-functional teams.

Job ResponsibilitiesSales and Profit Growth:

• Drive growth and success both in store and online.
• Achieve sales goals and KPIs.
• Manage budget and P&L.
• Collaborate with retail partner on growth strategies.
• Lead business expansion and new store openings.
• Ensure adequate stock levels and champion team incentives.

Retail Partnerships:

• Build strong relationships with retail partner.
• Lead strategy meetings and create dynamic joint business plans.
• Negotiate deals and maximize ROI.

Brand Presence:

• Empower teams to deliver exceptional customer service and brand knowledge.
• Optimize online brand presence.
• Drive customer acquisition and retention through digital initiatives.
• Create standout brand activations and moments.
• Maintain high retail and visual merchandising standard
• Empower generic staff in non staffed doors to drive the brand confidently.

Team Development:

• Guide and mentor field team staff.
• Drive staff productivity and manage incentive structures.
• Support recruitment, training, and performance management.

Policy Adherence:

• Ensure compliance with policies and procedures.
• Promote health and safety practices.

Job Benefits

• Private Health Care with Vitality and Medicash
• Life insurance with Legal and General which includes – Virtual GP with Health365, wellbeing and counselling and Financial Protection. 
• A 5% pension contribution from the company as well as access to a pension’s advisor.
• Your Birthday off work!
• 5 paid sick days per year
• £70 monthly product allocation
• Access to new product innovation before they hit the shelves so that you can experience the products first-hand
• 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Tatcha, Murad and Kate Somerville
• Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
• The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.