Data Analytics Analyst (ICRM)

Job Purpose: To identify solutions for the presentation of ICRM analytics at board/executive level. To re-evaluate current metric displays and to create efficient use of metric requirements across all borders of ICRM. Analyse trends and patterns for such metrics and identify potential Key Risk and Key Performance Indicators (KRIs/KPIs).

Key Areas of Responsibility: - Work with ICRM data/platform owners and stakeholders across all ICRM CoEs. - Identify efficient methods of data collection easing requirements on both the analyst and CoE resources - Identify an analytical platform best used for the display and manipulation of data across all ICRM CoEs; PowerBI/Tableau - Culminate all CoE information into one dashboard accessible by CoE required resources - Work with CoE leads and team members to confirm the correct understanding of displayed data for KPIs and KRIs identification and reporting.

Qualifications & Experience: - 3+ years’ experience in data analytics. Must have both business and technical skills. - Experience with data governance/management tools and standards and processes. - Awareness and understanding of financial regulatory requirements at a broad level. Be aware and be able to talk to GDPR, CCPA, FINRA, SEC, SOX, etc - Have a solid understanding and operating skills utilizing analytic tools such as Power BI or Tableau. - Demonstrate and understand the importance of: o Data collection and cleaning: The ability to find, extract, and clean data, including removing duplicates and fixing errors o Statistical analysis: Understanding statistical concepts and methods to identify patterns and trends in data o Programming: Utilize program language to manipulate data and create basic automated tasks. o Database management: Use SQL for structured databases or NoSQL for unstructured data to access and manage large datasets o Data visualization: Use tools to create charts, graphs, and other visualizations to present data insights Problem-solving: Using analytical skills to examine and interpret data findings, be able to understand issues and develop solutions o Communication: Be able to present data insights clearly and accessibly to stakeholders with good diction. o Attention to detail: Ensure data is accurate and visualizations are clean and concise

Knowledge & Skills: - Great communication skills with the ability to work with both business and technical teams and build relationships. - System & data analysis recognizing trends and patterns in data. - Knowledge of Tableau and/or PowerBI is required.