Operations Assistant

The role

Countfire is a remote SaaS company based in the UK that builds software for the electrical estimating industry. Founded in 2012 we have been around a while, but are embarking on a period of growth creating the need for a new operations assistant.

Key responsibilities:

• Supporting the Operations Manager with administrative tasks
• Contacting customers regarding overdue invoices
• Managing the purchase and distribution of company equipment
• Organising and following up on internal and external meetings
• Ensuring employee onboarding processes are complete
• Arranging company socials and purchasing team gifts
• Providing additional support to all areas of the business as required

This is an exciting new role and a great opportunity to join a friendly, but hard working team.

About you

It goes without saying this person will be super organised and take pride and pleasure in tackling administrative tasks.

You will also:

• Have some experience in a similar role, preferably in a SaaS/startup company
• Be able to multi-task and prioritise in a fast paced environment
• Follow instruction independently using your initiative to problem solve
• Have excellent written communication skills, paying high attention to detail when it comes to spelling and grammar
• Be excited about being involved in all areas of SaaS

About the team

Although Countfire is an established product we have the hunger and attitude of a young company - the best of both worlds and perfect if you’re looking for somewhere you can make a real impact.

The team comes from a mix of backgrounds. From ex-estimators with a wealth of industry knowledge, to developers and marketers with no estimating experience. But everyone has a lot to offer and are full of ideas and enthusiasm.

We work hard to ‘work smarter’ using new technology tools to increase efficiency across the company, but we appreciate that not everything is in place or is perfect so our team needs to be prepared (and excited!) for change.

Benefits include

• Remote working from within the UK with all the equipment you need
• 25 days holiday, plus your birthday and a month's paid sabbatical every three years
• Training and development that will benefit you and the company
• Social events (roughly every quarter) to make sure you get to know the team

To apply

Email rachel.wilde@countfire.com with the subject line Operations Assistant application. Attach your CV and link to your LinkedIn profile. In the body of the email answer these four questions (max 50 words per answer):

1. What do you know about Countfire?
2. What is an event you are proud to have organised (can be a social or work event)?
3. Is there anything in the job description you haven’t done before?
4. Is there anything else we should know about you?

Finally, include any information regarding your notice period / availability to start and salary requirements