HR Generalist

About The Company

Canonical is a pioneering technology company renowned for its leadership in open source software and operating systems. As the publisher of Ubuntu, one of the most influential open source platforms, Canonical plays a vital role in transforming enterprise technology landscapes. The company's solutions are widely adopted across sectors including cloud computing, data science, artificial intelligence, engineering innovation, and Internet of Things (IoT). Canonical's client base comprises some of the world's leading public cloud providers, silicon manufacturers, and industry leaders, reflecting its significant impact on global digital transformation. The organization prides itself on its founder-led structure, profitability, and consistent growth, underpinned by a commitment to innovation and excellence. With a truly global presence, Canonical employs over 1,200 professionals across more than 75 countries, emphasizing a distributed work model that fosters collaboration across borders. The company's culture encourages flexible, remote work, with teams convening periodically in diverse international locations to align on strategic objectives and project execution.

About The Role

The Lead HR Generalist for the Americas region is a strategic and operational HR leadership role responsible for delivering high-quality, compliant HR services across the region. This position offers a unique opportunity to shape and develop the HR function within a dynamic, fast-growing organization that values innovation and diversity. The successful candidate will serve as a key partner to regional leadership, providing expert guidance on employee relations, performance management, talent development, and organizational design. They will collaborate closely with the global HR team to implement initiatives that promote a high-performance culture, foster diversity, equity, and inclusion, and support the company's overall business objectives. The role requires a proactive, detail-oriented professional with strong project management skills and the ability to interpret data trends for strategic decision-making. As a remote role based in the Americas, the Lead HR Generalist will need to demonstrate excellent communication skills and the ability to build trusted relationships across multiple countries, including understanding local labor laws and cultural nuances.

Qualifications

• Exceptional academic record from high school and university
• Proven HR experience leading initiatives across regions within a technology organization
• Regional HR experience within Latin America, particularly Brazil and/or Mexico, is a plus
• Deep understanding of local labor laws, employment practices, and market insights
• Experience in business partnering with senior stakeholders
• Hands-on involvement in daily HR operations and strategic projects
• Demonstrated ability to mentor and develop HR team members
• Strong project management skills with a track record of delivering results on time
• Experience working in a remote-first organizational environment
• Ability to leverage data analytics to inform HR decisions
• Fluent in business English, both written and spoken
• Self-motivated, organized, accurate, confident, and results-oriented
• Willingness to travel up to four times per year for internal events

Responsibilities

• Ensure precise, compliant, and timely delivery of HR operations across the Americas region
• Collaborate with the Americas HR Manager and the Global Head of HR to develop impactful HR strategies
• Manage HR processes including talent development, succession planning, performance reviews, onboarding, and employee engagement initiatives
• Partner with managers to optimize performance management, organizational design, rewards, and workforce planning
• Work with the HRIS team to improve operational processes for HR administration
• Coach and advise managers on employee relations issues across multiple countries, ensuring legal compliance and best practices
• Support the delivery of training and development programs tailored to regional needs
• Establish and maintain trusted partnerships with regional business leaders
• Drive diversity, equity, and inclusion initiatives to foster an inclusive workplace culture
• Design and implement new HR policies aligned with business needs and legal requirements
• Lead and support global HR projects, ensuring successful execution and adoption

Benefits

• Distributed work environment with opportunities for in-person team sprints twice a year
• Annual personal learning and development budget of USD 2,000
• Regular compensation reviews to recognize performance and market competitiveness
• Recognition and reward programs to celebrate achievements
• Generous annual leave and holiday entitlement
• Maternity and paternity leave policies supporting work-life balance
• Employee Assistance Programme offering support for personal and professional challenges
• Opportunities to travel and meet colleagues in different locations
• Access to travel perks such as Priority Pass and upgrades for international company events

Equal Opportunity

Canonical is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value and respect individual differences and believe that a diverse workforce enhances our innovation and success. We provide fair consideration to all applicants regardless of race, gender, age, sexual orientation, disability, or background.